VIA Rail Helpful Information My Canada Trips

VIA Rail FAQs

Is there Wi-Fi onboard

There is no Wi-Fi on-board the train as well as limited phone connection. There is Wi-Fi available at Vancouver, Jasper, Winnipeg, Toronto train stations in the business lounges.

Is card payments accepted onboard

Accepted forms of payment vary depending on the selected route, please see more details below.

Jasper-Prince Rupert, Winnipeg-Churchill & The Canadian trains

Forms of payment on board:Credit Cards: VISA, Mastercard & American Express, Cash

Not accepted:VIA Rail Gift Cards, Debit Cards and Prepaid Credit Card

Québec City-Windsor corridor (including Niagara)

Forms of payment accepted on board: Credit Cards: VISA, Mastercard & American Express, Debit cards: Interac, VISA Debit, Mastercard Debit * , Prepaid Credit Cards: VISA, Mastercard & American Express *

Not accepted: Cash and VIA Rail Gift Cards

*Not available on US portion of the AMK train (NFNY-NEWY)

The Ocean (Montréal-Halifax)

Forms of payment on board:Credit Cards: VISA, Mastercard & American Express

Not accepted:Cash, VIA Rail Gift Cards, Debit cards and Prepaid Credit Cards

Sudbury-White River

Forms of payment on board:

Credit Cards: VISA, Mastercard & American Express, Cash

Not accepted: VIA Rail Gift Cards, Debit Cards and Prepaid Credit Cards

Montréal Senneterre-Jonquière trains

Important Note that it is preferable to pay with cash on these trains

Forms of payment on board: Cash, Credit Cards: VISA, Mastercard & American Express

Not accepted: VIA Rail Gift Cards, Debit Cards and Prepaid Credit Cards

Are there power outlets onboard

Yes, every HEP and LRC train carriage, whether in Business or Economy class, is equipped with at-seat power outlets for charging your phone. HEP technology is available in the Québec City-Windsor corridor, on the Canadian route (Toronto-Vancouver), and on select departures of the Ocean route (Montréal-Halifax).

In Economy class, the Renaissance train cars also offer at-seat power outlets, while the lounge cars do not provide them.

Private cabins aboard other VIA Rail trains also have power outlets for your convenience.

Is there air conditioning

Yes, all trains have both air conditioning and heating facilities onboard.

Is there bathroom and washroom facilities onboard

Yes, there are bathrooms on every VIA Rail train. There are showers on some of the trains, depending on the route.

For long distance trains including The Canadian and Ocean routes, private washrooms and shared shower rooms are available for cabins. Berths have access to a shared bathroom and a shared shower room in each car.

Corridor trains (Québec City to Windsor route) have shared bathrooms, but no showers.

Is there food and drink available onboard

Yes! Food and beverages (coffee, alcohol, soft drinks, chips, sandwiches, etc.) are available. Depending on the class of travel you choose food and beverages are either included or available for purchase on board.